Group: Medical Concierge Navigator

There are multiple ways to complete Distress Surveys. Patients may fill out surveys online, through the patient portal, tablet or paper. A paper version of the survey can be printed directly from the program.

Absolutely. The site can be accessed from any internet capable device.

Our Care Summary (located in our Survivorship section) will outline patient data into one document for you to review, save, email, or print.

Reports can be printed directly from the program by clicking the Print button after running a report or by exporting a report and printing from your spreadsheet program. You may manipulate reports and create graphs and charts through your spreadsheet programs before printing.

Our Help Desk is available Monday-Friday from 8 am- 5pm CST by calling 563-884-4367 Mountain and Pacific users email to j.denney@healthcareoss.com

None! Set up and training is all included in the license fee. Everything viewed in the demo is part of your program for no additional charge. Customizations to change the program at a programming level will be subject to a fee and will be quoted to user before customizations will be made.

No, Medical Concierge Navigator is a web-based application. Users have their own secure web address accessible through an Internet browser. Little to no IT help is needed to set up the program.

Yes! We have a number of interface options available including standard HL7, XML or a custom interface. The standard interfaces integrate patient demographics, diagnoses and insurance information from your current software system (EHR, Database, etc) directly into Medical Concierge Navigator.

Absolutely! MC Nav makes allows users to share patients and notes with other users to improve communication between staff and minimize the number of calls you make and emails you need to send! Stay in touch through the patient’s file with all MC Nav users.